Intuit, which operates QuickBooks, automatically backs up users’ data using bank-level security. The answer is that users do not need to worry about backing up their data. Should You Back Up Your Data?Ī common question that QBO users have is whether they should back up their data, especially in the event of QBO going down. To give you an idea of how important this is, Reynolds and Associates recommends to all of our clients that they use the app to reduce the frequency of issues using the QBO software. However, the app runs more seamlessly and with less sensitivity to the errors that you may encounter running their software inside your browser. The app works just like the QBO web version. If you continue to experience issues running QuickBooks Online in your web browser, consider the QBO app for either Windows or Mac. QuickBooks also recommends that if you try a private browsing session, you should clear your browser’s cache to ensure complete software functionality. If QuickBooks Online is still down after trying these options, then consider opening QBO in a different browser than the one you typically use. Alternative option: Try using your web browser in private mode or opening a private/incognito window to test functionality.Diagnostic option: Make sure your web browser is updated to the latest version - whether Chrome, Firefox, Safari, Internet Explorer, or whichever browser you use.This will free up enough space to ensure that QBO runs smoothly. Preemptive option: Clear your web browser’s cache once per week.QuickBooks recommends three options to help you get back up and running. What Does QuickBooks Recommend?īecause QuickBooks Online lives online, there will be times when their software does not interact properly with your Internet browser. While those downtimes can be frustrating, especially if you are trying to accomplish several tasks in a short period of time or if you are in the middle of a work session, they can be managed. However, there may be times when QuickBooks Online is down, will not load properly, or is not performing the tasks you expect. QuickBooks Online (QBO) is the preferred method to keep track of your business activity for accounting purposes. Business Accounting How to Keep Operating When QuickBooks Online is Down
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